Everything you need to install, operate and maintain your fixtures.
Downloads
Product specifications and technical information.
Installation, operation and maintenance instructions.
Channel maps and control information.
Console files for supported products.
Dimensions and installation references.
IES files and lighting data.
Latest firmware releases and update guides.
Replacement parts and service kits.
Warranty
RiGeBa Lighting fixtures are covered by a 3-year limited warranty against manufacturing defects under normal use conditions.
Our support team provides DMX configuration guidance, troubleshooting assistance and spare parts recommendations.
We aim to respond to all technical and warranty inquiries within 48 hours during business days.
FAQ
Standard products typically ship within 7-15 days from order confirmation. OEM and custom projects require additional prototyping and approval time.
Yes. We provide DMX charts and fixture personality files for major lighting consoles. Contact support for specific console formats.
Yes, sample orders are available for evaluation. Sample pricing and lead time depend on the specific product and destination.
Our standard products carry CE and RoHS. FCC, UL, RCM, PSE and other certifications are available on request for qualified orders.
Use the contact form or email [email protected] with your product model, purchase reference and a description of the issue.
Our team is here to help with DMX configuration, troubleshooting and spare parts.
Contact Support →